Verulam residents face water crisis

Residents have to collect water at a nearby informal settlement.

Taps have been running dry in Trenance Park (new phase) and Redcliffe for the past three months, leaving residents frustrated over the scarcity.

According to a Trenance Park, Celtis Road resident Charlene Sukraj who has addressed the issue on numerous occasions with eThekwini water officials, they have to bear with the water crisis on a daily basis.

“As a resident of the area for the past 25 year, I have never felt more saturated than right now, my family and I have to bear the brunt of poor planning. We have to endure not having water for sometimes 24 hours at a time with no water tankers to sustain us,” she said.

Sukraj said calling the call centre is of absolute no help at all because when a tanker is requested it never comes to their road.

“What boggles my mind is that people that are living closer to the reservoir are most affected as opposed to the people that are living same reservoir that is servicing the entire of Trenance Park.

“Being a working mom with kids is becoming rather frustrating as you have to constantly be making a plan for water,” said Sukraj. She said has exhausted all avenues now as this has been ongoing now for the past 3 and half months.

ALSO READ: Burst pipe leads to water crisis in Phoenix 

Redcliffe resident Matthew Mudaly said since December, their water supply last for only for three hours per day. To make the matter worse, for the past two weeks, the area had no water at all, forcing residents to travel to distant informal settlements to get water from the standpipes.

He said when they went to the Ottawa Water Department to probe the matter, they were told that  pumps and tanks supplying water to the area are too small to accommodate water for every household and that  reservoir 3,supplying water into the area is not filling.

“The question is what they are doing about this. Surely there must be a solution. How are they expecting us to live without a basic need. It is ridiculous,” said Mudaly.

The resident said the water shortage problem began when the new low cost housing came up opposite Trenance Park.

“We have to travel 2 kilometes to get water. Our school going children have to miss school if we do not get water for the day. We are calling for the eThekwini Water Department to take this matter with urgency. An email was sent to eThekwini Municipality communications department; however there was no response at the time of going to print.

  AUTHOR
Mbali Khubisa

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